Frequently Asked Questions

Frequently Asked Questions For Wilmer Medical Center.

Here you’ll find answers to common questions about our hospital, doctors, appointments, and support programs.

What is the Roll of Honour?
Our Roll of Honour celebrates individuals, donors, and partners who have made significant contributions to Specialist Hospital. These include philanthropists, medical pioneers, and community heroes who have supported our mission to deliver world-class healthcare.
Can my name be included in the Roll of Honour?
Yes, individuals who contribute to major donations, sponsorships, or long-term campaigns may be recognized on our Roll of Honour wall within the hospital and on our website.
How do I know which doctor to book for my condition?
Our “Find a Doctor” tool allows you to search by specialty, name, or department. You can also call our helpdesk for assistance in choosing the right doctor for your needs.
Are your doctors internationally certified?
Yes, our team consists of highly qualified specialists, many of whom have trained or practiced in leading medical institutions worldwide.
How does the online appointment system work?
Patients can book a full online consultation through our secure platform. Online appointments require payment first before consultation. Once payment is confirmed, a “Chat with Doctor on WhatsApp” link will appear instantly. This ensures you can consult directly with your doctor in a private, secure chat.
What payment methods are accepted?
We accept debit/credit cards, bank transfers, and selected mobile payment options.
How do I book an in-person appointment?
Patients can choose a date & time for their appointment through our in-clinic booking form. The system will show the consultation fee before confirming. You will need to complete payment online to secure your slot. After payment, you’ll receive a confirmation SMS/email with your appointment details.
Can I reschedule my appointment?
Yes, appointments can be rescheduled once at no additional cost, provided you notify us at least 24 hours in advance.
How can I donate to the hospital?
Donations can be made online via our “Support Us” page. Contributions help fund medical research, patient support, and community outreach programs.
Are donations tax-deductible?
Yes, donations to Specialist Hospital are tax-deductible in accordance with national laws. A receipt will be issued for every donation.
Can I donate in honor of someone?
Absolutely. You can make a donation in memory or honor of a loved one. Their name can also be featured on our Roll of Honour wall.
What kind of campaigns does Specialist Hospital run?
Our campaigns focus on: awareness (heart health, cancer prevention, child immunization), free medical checkups in underserved communities, and fundraising drives for new hospital equipment.
How can I participate in a campaign?
You can volunteer, donate, or share our campaign messages on social media. Details are updated regularly on our “Campaigns” page.
What is “Make a Pledge”?
Our pledge program allows individuals, organizations, and companies to commit regular support to the hospital. This may include monthly donations, sponsoring patient treatments, or supporting long-term medical projects.
How do I make a pledge?
Visit our “Make a Pledge” section, select the area you want to support (e.g., children’s care, cancer research, community outreach), and choose your pledge frequency (monthly, quarterly, annually).
Can I track the impact of my pledge?
Yes, pledge partners receive regular reports and updates on how their support is making a difference in patients’ lives.